PT BOT Finance Indonesia publishes the handling of complaints received by the Company every year.
Information regarding complaint handling based on the number of consumers is as follows:

Period January to December Year 2022

2

---

Total Complaints

0

---

In progress0%

2

---

Finish100%

0

---

Not Completed0%

Period January to December Year 2023

1

---

Total Complaints

0

---

In progress0%

1

---

Finish100%

0

---

Not Completed0%